Taking Control of the PDP Control Hub App – A Deep Dive

We know that gamers have unique ways of playing to maximize performance. To meet that need, we created the PDP Control Hub, a free app that lets you reconfigure and customize any PDP Wired Controller for Xbox One. You can download it today from the Microsoft Store on your PC (with Windows 10) or on your Xbox One. If this is your first time learning about the app and you’re looking for a quick overview, check out our previous blog here. However, if you want to learn everything you can about it, keep reading as we take a deep dive into the app and its features.

When you first open the PDP Control Hub app and plug in a new PDP Wired Controller for Xbox One, you’ll be prompted to download an update for the controller. Allow it to finish downloading, and then you’re ready to go. This process will occur anytime you plug in a PDP Wired Controller for the first time, or whenever a firmware update is available.

After you’ve updated the controller, you’ll be brought to your controller’s home screen. Each controller’s home is customized to match the design of your controller. From here, you can quickly access the most popular features or scroll over to the left menu bar to access each of the sections. Let’s dive into the “Diagnostics” section, which is the first option after the home screen.

In the “Diagnostics” section, you can run diagnostic tests on different parts of your controller to see if everything is performing as expected or figure out if there’s something that needs to be re-calibrated. Within this section, you’ll find:

  • Buttons – You’ll be prompted to press all the buttons on your controller to confirm they are working.
  • Analog Sticks – Here, you’ll rotate the sticks in a clockwise motion to test the full range of motion for each stick.
  • Audio – Connect a headset to the controller in order to test that the audio is coming through correctly.
  • Triggers – Pull each right and left trigger to check the full range of motion.
  • Vibration – When you begin this test, the controller will start vibrating in order to confirm the rumble is working.
  • Recalibrate: Stick or Triggers – If you’ve found that the sticks/triggers are not working as expected, you can use this section to recalibrate them.

The next option after “Diagnostics” is “Configuration.” This is where you’ll want to go to customize your controller’s setup. Match the way you play by adjusting any of the following options:

  • Analog Sticks – You can adjust the dead zones of your analog sticks up to 50%. The dead zone is the area of the stick that will not be read by the controller. You can mirror this setting to each stick, swap the settings if they’re different from each other, test them, restore the defaults, and more.
  • Audio – Adjust audio configurations like game/chat balance, or mic monitoring to change how loudly you hear yourself in your headset.
  • Triggers – Here, you’ll be able to adjust the minimum and maximum dead zones on the triggers, which are the areas of travel that the controller will not read. Once again, you can mirror the dead zone settings to each trigger, swap their settings, test them, or restore to the defaults.
  • Vibration – Don’t like a lot of rumble? Adjust the vibration strength of the controller to give you less, or more, rumble.
  • Re-map Buttons – If you’re a gamer that prefers a specific button layout, you can go here to re-map any button to another button on the controller. Use the drop-down menus to choose the original button you’d like to program and the new button you’d like to replace it with. You can also restore the default button layout here.
  • Lighting (this feature is only available when an Afterglow Wired Controller is plugged in) You can change the color, intensity and lighting style of the controller in this section.

Have some questions about the app or the PDP Wired Controller? The “Help” section is your go-to resource. Find everything you need, including:

  • FAQs – Click the main question box to bring you to a menu of frequently asked questions about the app and our controllers.
  • Compatibility – Loving your PDP Wired Controller and looking for more? Check out this section to see all our controllers that are compatible with the app and where to find them.
  • Legal – This is where you’ll find our Privacy Policy and End User License Agreement links.
  • Customer Service – If you couldn’t find an answer to your question in the FAQ section, or you need additional help, this is where you can find our Customer Support contact information. Visit us on our support site to submit a ticket, email, or call the support number listed for your region.
  • Settings – You can adjust the app’s settings to maximize your experience on it.

Have multiple PDP Wired Controllers plugged into your Xbox One? In the “Controllers” section, each one is displayed separately and can be accessed for individual customization. Press “A” to select the controller you want to open, or “X” to quickly get to “Recalibrate: Stick or Triggers.” If you have two of the same controllers plugged in, you can identify which is which by pressing “Y” to make it vibrate.

These quick-access buttons can also come in handy if you’re experiencing an issue with the analog sticks and need to recalibrate them. Just plug in a second controller to open the app and get to the home screen that lists the controllers. Then, unplug the second controller you were using so you’re only left with the controller that needs to be recalibrated. Hit the “X” button and it will automatically take you to the calibration section.

There’s so much you can do in the PDP Controller Hub app to customize your PDP Wired Controller for Xbox One. Download it for free today and start maximizing your gameplay! Don’t have one of our controllers yet? Pick one up on pdp.com or from most major retailers.

Make sure you visit pdp.com for our entire line of products and to check out all other announcements.

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