Like many people and businesses around the globe, we are closely monitoring the impacts of the Coronavirus (COVID-19). The care and well-being of both our customers and employees is our number one priority during this time, and as always, we will keep you as up to date as possible. For now, our business operations will continue as normal.
The teams at PDP will still be working diligently to bring you the amazing products, content, and the customer service you love. However, as more people are staying home, we’ve noticed an increase in call volume across our service lines so you may experience a slight delay. Our Customer Experience team will still be available, and can also be reached through email (firstname.lastname@example.org) and on social media (@pdpgaming). We appreciate your understanding and patience during these times.
For those who have recently bought products on pdp.com or have items in their carts, our warehouse staff is still operating and will be available to process and ship out your orders. Nevertheless, as policies from our shipping partners change, delays may be possible. For more information on the effect of COVID-19 on deliveries, please visit FedEx.com or USPS.com.
We will be updating this blog as we learn more about the developing Coronavirus and its impact on us and our communities, so check back often.
To those who have been affected by the novel Coronavirus, we are thinking of you and wishing you a speedy recovery.